In the first post, How Centralization Decisions Create Friction, Increase Cycle Time, and Cost Money, Part 1, I explained how centralizing even relatively small decisions to centralize has high costs. Why do organizations centralize? To supposedly capitalize on “economies of scale.” That’s the problem of understanding the cost of work—but not the value of that […]
Many of my middle-management and senior leadership clients want certainty about future work. That’s one of the reasons they create huge backlogs and long roadmaps. Yet, even those backlogs and roadmaps don’t offer certainty. One of these managers said, “I have so much uncertainty and ambiguity. I feel as if I can’t make a good,
Several of my trusted advisor clients have asked this question, “Why do I need to choose between effectiveness and efficiency? Why can’t I have both?” A great question. I recommend they start with effectiveness. That occurs when they say yes to just the work they need now, to reduce the organizational WIP. Start with managing
I started this series with the issues of trying to estimate/predict a specific backlog item quarters away, not even weeks away. (Even weeks away is iffy because the entropy is the default state for the world.) In Part 1, I suggested that the team can use cycle time, but even with cycle time, we need
In How to Predict When the Team Will Complete a Specific Backlog Item, Part 1, I said there was no way to accurately predict an estimate for a specific backlog item more than a month away. I did suggest several options if you want to go through the motions, but there’s no accurate answer to
I’ve been thinking about flow… In his first week, Tom, a new manager, realizes the four teams he leads and serves are frantically trying to finish their work. Each team feels too much pressure to have one-on-ones with him, in this, his first week. He first checked the project portfolio. Here’s what he discovered: His
Is your organization in search of business agility? If so, here’s one pragmatic tip: Reduce WIP (Work in Progress) everywhere. Start with the portfolio of everything you have to do. Ask the Zeroth Question, “Should we do this work at all?” Then, consider these questions, from One Quick Way to Start to Manage Your Project
Sherry, a middle manager in a relatively small organization, said, “We can’t plan for an entire quarter at a time. Our managers need to change what they want more often than that. But I’d like to plan for a quarter at a time and I really don’t want to ask people to multitask. What do
In preparation for a recent consulting engagement, the client, Tim, said, “I want you to track meeting attendance. If people don’t come to your meetings, I want to know why.” Tim was worried about the cultural changes we needed to discuss for the client’s ability to be more effective. Tim had good reasons to worry
This morning, I read Dwayne Phillips’ A New Writing Project at Home. I have the same problem, although my Successful Independent Consulting book is NOT YET DONE. (The book is now done.) The book isn’t done yet because I’m waiting for other people (indexer, cover designer, layout person) to finish their work. (At some point,