servant leadership

management, MPD

Leadership Tip #6: Give Credit as Often as Possible

Your team finished something difficult. They released it. You celebrated the team’s accomplishment with the team. Let’s assume your name is Jim. Now, you’re in a senior management meeting, where your  boss says, “Thanks, Jim, for all that hard work.” You feel great from that recognition. And yes, you supported that team. You facilitated some […]

management, MPD

Leadership Tip #5: Learn How to Ask for Help

Are you wary of asking for help? You might feel weak. Or, you might worry your colleagues see you as weak or incompetent. You might not feel safe if you want to ask for help. However, very few of us know everything we need. Or can do everything we want to accomplish without asking for

management, MPD

Managers: Are You Responsible “To” or “For” People?

A manager said to me, “I’m responsible for this department of people.” I asked, “What does that mean?” He said, “I’m responsible for managing the people. I also define the products and what the people need to deliver.” I said, “That seems like a lot of work.” He nodded. “I’m exhausted. I work all the

management, MPD

Leadership Tip #4: Admit When You Don’t Know

Someone asks you for information and you don’t know the answer. Maybe a senior manager asks, “When can the customers expect this particular feature?” Or your manager asks, “How does this specific architecture work for our product?” A colleague or a person you serve asks, “Why are we doing this?” You might freeze and not

newsletter

Three Practical Tips to Create Your New Normal

Three Practical Tips to Create Your New Normal I’m thrilled that the vaccine rollout has started. (I received my first shot already.) That means we can start to think about our “new normal.” Instead of considering a return to working exactly the way you were before the pandemic, consider these three ideas to create an

newsletter

Make Better Decisions When You Have Too Much Ambiguity

Make Better Decisions When You Have Too Much Ambiguity​ As a leader in the organization, you have a Big Decision to make. You need more data. However, getting the data is impossible in the timeframe you need to decide. The data you want might not even exist. What do you do? You could pray. I’m

consulting, MPD

Consultants: Get Better Clients with Better Fees

I delivered a Modern Management Made Easy talk and ranted about 100% utilization. One of the questions in the chat was: “Don’t consultants want 100% utilization? If you’re not working, you’re not billing.” Here’s how consultants create utilization-based billing: By the hour. Even worse, in 15-minute increments. Time and materials. I don’t do that. Why

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