An Incremental Technique to Pay Off Testing Technical Debt

Technical debt is the unfinished work the product development team accumulated from previous releases. This debt includes: design debt, where the design is insufficiently robust in some areas; development debt, where pieces of the code are missing; and testing debt, where tests were not developed or run against the code. Technical debt is common, but …

Future Fixes

With a little common sense and some dependable metrics, you can banish the “bug bucket” and keep the dreaded rework monster under control by creating a reasonable prediction of your project’s end. A reader recently asked me, “When planning a project phase, how do you account for the bugs that you know will be created? …

11 Steps to Successful Outsourcing: A Contrarian’s View

Originally published in Computerworld. During the past few years, we’ve been bombarded with news of outsourced call centers, help desks, testing, development, projects and entire IT infrastructures. It sure looks as if outsourcing is the way to go. Before you jump on the outsourcing bandwagon, ask yourself this question: What’s the value of the knowledge …