training

Rework Online Training Part 6: My Guidelines

I’m pretty sure that online training isn’t going to go away even when some people return to the office. I have already evolved my workshops to several possibilities of “training”: Short-form webinar (20-60 minutes of me delivering content, minimum interaction) Longer-form offering where people (typically) learn at their own pace Self-study with some feedback from …

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Rework Online Training Part 5: Design for Online Interaction

I suggested that I see three kinds of people in online “workshops:” attendee, student, or participant. I want to design for the outcomes these people can expect. I first start with this question: Who does the teaching? Who Teaches Whom? We have a model of teacher-led teaching, in both in-person and online workshops. I prefer …

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Rework Online Training Part 4: Design for Attendee, Student, or Participant Outcome

In the Design the Webinar Experience post, I said breakout rooms take longer. It’s not just breakout rooms. Everything online takes longer. People need time to synch online that differs from in-person synchronization. (I’ll talk more about this when I talk about designing interactions.) That’s why I think differently about what I want in each …

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