Rework Online Training Part 6: My Guidelines

I’m pretty sure that online training isn’t going to go away even when some people return to the office. I have already evolved my workshops to several possibilities of “training”: Short-form webinar (20-60 minutes of me delivering content, minimum interaction) Longer-form offering where people (typically) learn at their own pace Self-study with some feedback from …

Rework Online Training Part 5: Design for Online Interaction

I suggested that I see three kinds of people in online “workshops:” attendee, student, or participant. I want to design for the outcomes these people can expect. I first start with this question: Who does the teaching? Who Teaches Whom? We have a model of teacher-led teaching, in both in-person and online workshops. I prefer …

Rework Online Training Part 4: Design for Attendee, Student, or Participant Outcome

In the Design the Webinar Experience post, I said breakout rooms take longer. It’s not just breakout rooms. Everything online takes longer. People need time to synch online that differs from in-person synchronization. (I’ll talk more about this when I talk about designing interactions.) That’s why I think differently about what I want in each …

Rework Online Training Part 3: Design the Webinar Experience

When I think of a training experience, I separate the training into these parts: The content I hope people will learn. This includes setting the context. The various interactions that will illuminate and reinforce the learning. How to wrap the experience so people get the most of it. I then need to think about which …