trust

management, MPD

When HiPPOs Use Their Power to Decide for Other People

Many agile teams and product leaders assume they can make many product decisions on their own. They do have some constraints, such as “this kind of customer” and “these kinds of problems.” However, as the teams work together and explore the product, they assume they can decide on the designs and architecture. Product leaders assume […]

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Modern Management: Build a Safe Environment

Modern Management: Build a Safe Environment In the agile community, we talk a lot about psychological safety. That’s the safety we need to discuss problems, challenges, or concerns. Here are two examples I’ve seen recently, one at the team level and one in management. A Team Example Cindy, a tester, was convinced the product had

management, MPD

Three Slightly Ranty Thoughts on “Back” to Normal

All kinds of people are talking about “back” to normal. However, I see several problems: Many of those same people think there’s a talent shortage. (Management can’t hire people  for the same salaries they used to pay.) Or, that while managers might want people “back” in the office,  not everyone wants to work in an

management, MPD

Leadership Tip #9: See & Stop Micromanagement—Learn to Trust Instead

I see too much micromanagement, even in supposedly agile organizations. Micromanagement tells people, “I don’t trust you.” When we have insufficient trust, morale and the products deteriorate. Instead, we can extend trust and keep innovating for morale and the products. This image shows a 6-person team where the leader/manager micromanages. All decisions go through that

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Three Predictions About the Future of Remote Work

Three Predictions About the Future of Remote Work We’re now several months into our dispersed work “routines.” (I suspect that anyone with a child at home would love to have a real routine.) And, as I work with my clients, I’ve learned several fascinating details: Many teams are much more effective now. Teams that can’t

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