Ted Williams said, “If you don’t think too good, don’t think too much.” I’ve got a bad head cold, so I’m not thinking too “good” at all. Here are three not-so-intuitive tips I use all the time, and that you might have missed: Move from “How much” to “How little” thinking. Finish something clean, every […]
Susan, a senior leader of a 300-person department, wanted to reduce the risks of late deliveries, and respond to customers faster. Susan suspected the managers and teams were too wedded to their plans and not experimenting enough. That meant she needed an agile approach. But while she had been a part of several supposedly agile
I’ve been thinking about flow… In his first week, Tom, a new manager, realizes the four teams he leads and serves are frantically trying to finish their work. Each team feels too much pressure to have one-on-ones with him, in this, his first week. He first checked the project portfolio. Here’s what he discovered: His
Most projects encounter problems at some point, regardless of the size of the team and the people’s capabilities. For example, in a six-person team, TeamA, Tom resigned to follow his wife to her new job. Dick became quite ill and went out on short-term disability for the next three months. And Harry needed significant time
Stan, a prospective client, had trouble making time for our discovery call. (That’s the call where the client and I discuss the boundaries of a consulting engagement.) After he canceled three scheduled calls, I suspected we would not work together. But then he asked me for an evening conversation, after his day’s “craziness.” (His words,
Sid, a senior leader, wants the benefits of an agile transformation. While he doesn’t care about agility per se, he wants the organization to be more effective. His goals: Open new markets for their products. Gain new customers in those markets. Retain more current customers. He suspects that if the teams release faster, the organization can achieve those
Barney, a senior manager, said, “I need everyone to return to the office. I’m okay with what they’re doing, although I miss the buzz of people doing the work. But I don’t know how to build the human connection with them when they’re not here.” I nodded. “You’re always telling me to have empathy with
Do you ever want to bounce ideas off someone else? Or learn the way they approach a particular problem? I’m not talking about anyone’s specific capabilities. Instead, we can enhance our abilities by working with someone else. That brings its problem: How do you choose that learning partner? I’ve worked with several partners as a
How to Describe All the Value When You Want to Influence Do you ever wonder how to describe the value of the changes you’ve led or want to lead? Fred, a project leader, needs a new job. His company—despite his project’s success—laid him off. He needs to influence hiring managers to look at his resume
Ginny, a project manager, had a frustrating meeting with her boss, Henry, the VP of Engineering. His exact words to her were, “I don’t care how you get it done, but we need all of these two feature sets done. Now!” She explained she needed more teams to finish the work. Otherwise, people would be