cost to fix a defect

Leadership Tip #18: Invest in the People You Lead and Serve

Acme, a software company, has a technical excellence problem. Its customers report more problems than the product teams do. Two managers, Cindy and David, want to bring specialized training in for product teams. (They want to help their teams learn to use Test-Driven Development, TDD, and Acceptance Test-Driven Development, ATDD. Cindy and David suspect that …

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Are We There Yet?: Creating Project Dashboards to Display Progress

When it comes to projects, there are as many questions to answer as there are project teams, but “Where are we?” is by far the most popular. The key to understanding a project is to make regular measurements—both quantitative and qualitative—and display the measurements publicly. When project managers display these measurements as part of the …

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What Does It Cost You To Fix A Defect? And Why Should You Care?

by Johanna Rothman. This article was originally published in October 2000, on catapulse.com During software projects, you can hear widely different attitudes toward fixing defects, depending upon priorities and motivations: “We’ll fix that when we have time. In the meantime, just keep developing! How can you possibly tell how much it will cost to fix …

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