problem solving

management, MPD

Management Feedback: Are You Abrasive or Assertive?

Let me guess. If you are a successful woman, in the past, you’ve been told you’re too abrasive, too direct, maybe even too assertive. Too much. See The One Word Men Never See In Their Performance Reviews. Here’s the problem. You might be. I was. But never in the “examples” my bosses provided. The “examples” […]

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Workshop: Creating an Agile Leadership Team

Workshop Objective: You may have started with technical component teams long ago. You were all responsible for your own teams, as technical leaders. It made sense then. Now, you need to work together, in an agile or lean organization. This workshop will help you learn how to be technical problem-solving leaders, as a team, in

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Is Your Agile Journey Based on Problems or Process?

Is Your Agile Journey Based on Problems or Process? You can start your agile journey in any number of ways. Some people like to start with Scrum, because it’s a project management framework. Some people like to start with Kanban, because it reflects your current project approach and allows you to visualize your workflow. You

management, MPD

Do You Encourage People to Bring You Problems?

One of the familiar tensions in management is how you encourage or discourage people from bringing you problems. One of my clients had a favorite saying, “Don’t bring me problems. Bring me solutions.” I could see the problems that saying caused in the organization. He prevented people from bringing him problems until the problems were

management, MPD

Are You Running from Problems or Solving Them?

Back when I was a manager inside organizations, I had many days that looked like this: Meetings at 9am, 10am, 11am. Working meeting through lunch (noon-1pm) Meetings at 1pm, 2pm, 3pm. I finally got a chance to check my email at 4pm. That’s when I discovered the world had blown up earlier in the day!

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Management Myth 29: I Can Concentrate on the Run

Summary: Busy managers get used to making decisions on the fly. But, some decisions require more thought and consideration than others. Johanna offers some tips for knowing when you need to slow down, take a seat, and give a problem your undivided attention. Janet tried to catch Bill, the CIO, on his way to his

management, MPD

Who Solves Which Problems?

Many years ago, I was part of a task force to “standardize” project management at an organization. I suggested we gather some data to see what kinds of projects the client had. They had short projects, where it was clear what they had to do: 1-3 week projects where 2-4 people could run with the

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Management Myth 25: Performance Reviews Are Useful

Bill popped his head into Jan’s office as he was leaving for the evening. “Jan, do you have a minute? I have to do performance reviews tonight. I was going to drink Scotch and work my way through all of them.” Jan laughed and said, “Sure. Scotch might make you feel good, but it will

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Management Myth 26: It’s Fine to Micromanage

Sharon poked her head into Heath’s cubicle. “Hey, Heath, are you done yet with that fix?” Heath turned around. “Sharon, you asked me that less than an hour ago. I’m not done yet.” “Well, I need to know when you will be done. Oh, and I need to know if you’re using the design we

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Three Tips for Becoming a Servant Leader

Three Tips for Becoming a Servant Leader You and I both know that we’re not supposed to boss people around anymore, that we’re supposed to be servant leaders. Well, a client asked me, “What the heck is servant leadership?” When you’re a traditional manager, you might have thought of accumulating people and power. If you

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