servant leadership

management, MPD

People: Resilience Creators, Not Resources

I’ve been traveling, teaching, speaking and consulting all over the world. I keep encountering managers who talk about the “resources.” They mean people, and they say “resources.” That makes me nuts. I blogged about that in People Are Not Resources. (I have other posts about this, too, but that’s a good one.) I finally determined what […]

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Do You Want More Productivity?

Do You Want More Productivity? A senior manager asked me, “How do I get more productivity out of my people? We have cross-functional teams. Each team has their expertise. I just feel as if the teams could do more.” I asked, “What kind of expertise? Is it expertise as a team or are people experts

MPD, program management

Embracing the Zen of Program Management

The lovely folks at Thoughtworks interviewed me for a blog post, Embracing the Zen of Program Management.  I hope you like the information there. If you want to know about agile and lean program management, see Agile and Lean Program Management: Scaling Collaboration Across the Organization. In beta now.

management, MPD

Management, Humanity and Expectations

There’s a twitter discussion of what people “should” do in certain situations. One of the participants believes that people “should” want to learn on their own time and work more than 40 hours per week. I believe in learning. I don’t believe in expecting people to work more than 40 hours/week. My experience is that

MPD, portfolio management

Learning Opportunities for All

If you are not on my Pragmatic Manager email list, you might not know about these opportunities to explore several topics with me this month: An Estimation hangout with Marcus Blankenship this Friday, April 10, 2:30pm EDT. If you have questions, please email me or Marcus. See the Do You Have Questions About Estimation post. Think

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Creating an Environment of Leadership

Creating an Environment of Leadership I bet you have some problems that have been problems for a while. Or, you want to influence other people to change. You need an environment of leadership, because you can’t do it alone. Here are three tips to creating an environment where everyone can lead: Tip #1: Share the

agile, MPD

What Development & Test Managers do in Agile Organizations

Is there room for functional managers, such as development and test managers, in agile organizations? Maybe. It depends on whether they take the role of an agile manager. If you have organized as a feature teams-based organization, the functional managers (development, test, analysis, whatever) can take these responsibilities: Develop trusting relationships with the people on

agile, MPD

How Do You Serve Your Organization?

A recent coaching client was concerned about the progress his team was making—or really, the lack of progress his team was making. We spoke about the obstacles he had noticed. “The team doesn’t have time to write automated tests. As soon as they finish developing or testing a feature, people get yanked to another project.” “Are people, developers

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Management Myth 35: Friendly Competition Is Constructive

Summary: Competition between teams does not improve performance. In fact, the added stress may shift team members’ focus from creating a quality product to self-preservation due to fear of failure. Johanna suggests managers emphasize collaboration between teams over competition. “Jonah and Sarah, this next round I want to initiate a little competition to see whose

management, MPD

Who Removes Your Obstacles?

In self-organizing teams, teams remove their own obstacles. It’s a good idea. It can be difficult in practice. In Scrum, the Scrum Master is supposed to facilitate removing the team’s obstacles that the team can’t remove. It’s a good idea. It can be difficult in practice. And, what if you aren’t doing Scrum, or you’re

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