August 2003

MPD, thinking

Clogged Email: Choices and Consequences

The only good thing about this current spate of worms and viruses is that the spammers seem to sending less spam. Naively, a few months ago, I bemoaned the state of automated spam filters. Now I wish my mail program (Eudora) and spam filter (SpamSieve) could detect these ridiculous pif files and delete all mail […]

HTP, interview

Use Common Sense in an Interview

Dilbert is always good for a laugh. Make sure you have common sense when you interview. Don’t trash your previous managers or coworkers. Relate your experience to something useful for the hiring manager. Send me things you wish you’d never heard in an interview (whether it was from you or the other person) and I’ll

management, MPD

The People Factor in Software

  Earlier this week, I was at the Rational User Conference. I was part of a dynamic panel, “The People Factor: Experts Weigh In On The Soft Side of Software.” One question was about how technical managers or project managers have to be. Murray Cantor, one of the other panelists, summed it up this way:

Articles

Teambuilding at Work

One good thing about the slow economy is that organizations are no longer spending money on extras such as teambuilding sessions. Those sessions typically come in two styles: physical challenges such as ropes courses or shooting rapids; or touchy-feely sessions where you’re supposed to confess your deepest, darkest secrets to your co-workers, and then hug

hiring strategy, HTP

Initial Screens are a Sanity Check

I’ve long been a fan of phone screens, to make sure I only invite candidates for an in-person interview who are a reasonable fit for the job. Now that online services and some recruiters make candidates list every technical tool they’ve ever seen on their resume, it’s hard to tell who’s actually qualified for the

MPD

Release Trains Help Manage Resources

  Release trains, the technique of planning releases on a particular date several times a year (such as quarterly releases, on the 12th of the last month of the quarter), can help you manage your development and test staff as well as machines and tool resources. I wrote about release trains a while ago here.

HTP, interview

Start with a Zinger

I spoke this morning at WIND (Wednesday is Networking Day), helping candidates learn how to interview when the interviewers don’t necessarily ask great questions. At one point, one of the participants said, “Start with a zinger, then explain with data, then discuss your process.” When you answer a question such as “Tell me about a

HTP, job offer

It’s Not an Offer Until It’s in Writing

Recently, two colleagues got stuck in their negotiations over a job offer. The candidate thought he heard “How little will it take to make you happy?” The hiring manager thought he said, “What do you need?” Argh. Both of these are bad questions. When you’re asked how little you need, you feel as if you’re

MPD, project management

What is Accountability?

  Hal’s post about the meaning of project management got me thinking about accountability and how we use it in organizations. In the last three weeks, I’ve heard these definitions: “I want to know who’s accountable. Who do I get to fire if they screw up?” “The testers/project manager/management team is accountable for the bugs.

HTP, interview

What’s Your Greatest Strength and Weakness?

If you’re a hiring manager, you may want to know a candidate’s greatest strength and/or weakness. Unfortunately, if you ask openly like this, it becomes a not-so-hot interview question. See Practice Before Interviewing. If you were to ask me about a weakness, I could answer this way, “Well, I have a tendency to work a

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