A couple of weeks ago at our Managing One-on-One workshop, Esther and I were teaching about how to give feedback. Here’s the “recipe”: Create an opening to deliver feedback. Describe the behavior or result in a way the person can hear. State the impact using “I” language. Make a request for changed behavior. When […]
In Architects Must Write Code, several architects responded that I was too prescriptive (I’m summarizing their comments). Maybe. But I don’t think so. I’m in a nice hotel, where things just don’t work completely right. Yes, the hotel is clean (that’s the big thing with me). The hotel upgraded me to a suite with an
I had the opportunity to read Practices of an Agile Developer: Working in the Real World. The book has 45 tip to help developers become agile. And, it’s clear that Venkat and Andy know the problems of becoming an agile developer, because along with each tip, there’s a devil-thought to show people what happens
I am an early reviewer on Esther Derby’s and Diana Larsen’s upcoming book about retrospectives (Pragmatic Bookshelf, sometime this year). Here’s a piece of my feedback that puzzled Esther: “Put those words on weight training!” Her response was “cute, but what do I do?” I laughed out loud on the phone with her. I was
I’d recommended a group consider pair-programming as a technique to help everyone learn more about the system. One of the developers came up to me later and said, “How do I give feedback while pairing?” I said “Nicely,” and promised more specifics. Here are my guidelines for pairing feedback: Explain the effect on me for
I’ve been attempting to clean up my office since I moved into it. I had some luck a while ago, using emergent design techniques for cleaning up. But that wasn’t enough. I was ready for an office redesign. So that’s what I did this weekend. Here is one before picture: The rest of the
Contents: This month’s Feature Article: Providing Effective Correcting and Reinforcing Feedback Announcements =-=-=-=-=- Feature Article: Providing Effective Correcting and Reinforcing Feedback So you can’t stand the way Bonzo checks in his broken code on Friday afternoons. Or, Cecile has such bad breath no one wants to work with her. Or, you’re not sure how to
Summary: If someone on your project team isn’t working up to par, it might take more than a simple showing of your disapproval to put him on the right track. Johanna Rothman suggests trying specific and useful feedback—show your employees the light before you show them the door. Margaret, a manager, was concerned about one of
I’m in Israel now (for workshops). I was traveling through Newark yesterday, and had to change terminals between the domestic flight that got me to Newark and the international flight that was going to leave from Newark. Turns out, a bunch of other people had to change terminals too. The signs are so bad,
In my project management class a few weeks ago, I did an activity on feedback. In my experience, many project managers are also functional managers, so they need to give feedback. And, in highly collaborative teams, the person called “manager” isn’t the only one to give and receive feedback. One team got stuck. One