trust

MPD, project management

What Creates Trust in Your Organization?

I published my most recent newsletter, Creating Trustworthy Estimates, this past week. I also noted on Twitter that one person said his estimates created trust in his organization. (He was responding to a #noestimate post that I had retweeted.) Sometimes, estimates do create trust. They provide a comfortable feeling to many people that you have

newsletter

Creating Trustworthy Estimates

Creating Trustworthy Estimates Do the people who ask you for estimates trust your estimates? It’s difficult to build trustworthy estimates. Here are three tips you can try for estimates that work for you, not against you. Tip #1: Never provide a single-point estimate. When people ask me for an estimate, I provide a percentage confidence

management, MPD

Management, Humanity and Expectations

There’s a twitter discussion of what people “should” do in certain situations. One of the participants believes that people “should” want to learn on their own time and work more than 40 hours per week. I believe in learning. I don’t believe in expecting people to work more than 40 hours/week. My experience is that

management, MPD

Trust, Accountability, and Where Does the Time Go?

As more of my clients transition to agile, many of them have a fascinating question: How do I assess who is doing what on my team? When I ask why they want to know, they say it’s all related to reviews, rewards, and general compensation. They are still discussing individual compensation, not team compensation. When

newsletter

Do You Have an Abundance or Scarcity Mindset?

Do You Have an Abundance or Scarcity Mindset? Have you met people at work who believe in zero-sum games, with one winner and one loser? “You must do my project. I don’t care about anyone else.” That you-against-me is an indication of a scarcity mindset. Some people believe in the abundance mindset where, together, we create

Articles

Management Myth 34: You’re Empowered Because I Say You Are

“Larry, I need VP approval for this,” said Josh, the director of engineering. Larry looked annoyed. “This is only $30. Why am I signing off on $30?” “Because I have no signature authority on anything. Even though I’m a director, I can’t sign off on any discretionary purchases. I have no capital equipment authorization. I

management, MPD

How Serving Is Your Leadership?

I once worked for a manager who thought everyone should bow down and kiss his feet. Okay, I’m not sure if he actually thought that, but that’s how it felt to me. He regularly canceled his one-on-ones with me. He interrupted me when I spoke at meetings. He tried to tell the people in my

MPD

Trust First, Email Second

I’m shopping for furniture for our new house. I need a chair or a sofa for our family room, lights, all kinds of things. I was on Facebook, and there was an ad that looked interesting. I thought, “Should I click?” I clicked anyway. The site wants my email address. I can’t see anything without

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