trust

management, MPD

Trust, Accountability, and Where Does the Time Go?

As more of my clients transition to agile, many of them have a fascinating question: How do I assess who is doing what on my team? When I ask why they want to know, they say it’s all related to reviews, rewards, and general compensation. They are still discussing individual compensation, not team compensation. When […]

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Do You Have an Abundance or Scarcity Mindset?

Do You Have an Abundance or Scarcity Mindset? Have you met people at work who believe in zero-sum games, with one winner and one loser? “You must do my project. I don’t care about anyone else.” That you-against-me is an indication of a scarcity mindset. Some people believe in the abundance mindset where, together, we create

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Management Myth 34: You’re Empowered Because I Say You Are

“Larry, I need VP approval for this,” said Josh, the director of engineering. Larry looked annoyed. “This is only $30. Why am I signing off on $30?” “Because I have no signature authority on anything. Even though I’m a director, I can’t sign off on any discretionary purchases. I have no capital equipment authorization. I

management, MPD

How Serving Is Your Leadership?

I once worked for a manager who thought everyone should bow down and kiss his feet. Okay, I’m not sure if he actually thought that, but that’s how it felt to me. He regularly canceled his one-on-ones with me. He interrupted me when I spoke at meetings. He tried to tell the people in my

MPD

Trust First, Email Second

I’m shopping for furniture for our new house. I need a chair or a sofa for our family room, lights, all kinds of things. I was on Facebook, and there was an ad that looked interesting. I thought, “Should I click?” I clicked anyway. The site wants my email address. I can’t see anything without

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Management Myth 25: Performance Reviews Are Useful

Bill popped his head into Jan’s office as he was leaving for the evening. “Jan, do you have a minute? I have to do performance reviews tonight. I was going to drink Scotch and work my way through all of them.” Jan laughed and said, “Sure. Scotch might make you feel good, but it will

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Management Myth 26: It’s Fine to Micromanage

Sharon poked her head into Heath’s cubicle. “Hey, Heath, are you done yet with that fix?” Heath turned around. “Sharon, you asked me that less than an hour ago. I’m not done yet.” “Well, I need to know when you will be done. Oh, and I need to know if you’re using the design we

management, MPD

Give Credit Generously

I had a boss who was great at saying, “Terri did this. Jen did that. JR did this other thing.” We all knew who had learned about different areas of the system, who had succeeded at which parts of testing or development or project management. It was great. She didn’t just tell us. Nope, our

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